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SITE AND GENERAL TERMS

This site is maintained and operated by Panasonic Corporation South Africa.

The products listed on here are items available for the South African region. Although we strive to make sure all items are added correctly with the most accurate information available, errors and omissions can occur. Panasonic Corporation and our affiliates will not be held to any technical specifications or image representations on this site that may differ to the actual boxed product. Please verify the information viewed herein with the reseller you choose and feel free to submit any technical questions on our contact us page.

Panasonic Corporation South Africa does not sell products directly to consumer customers. We operate through our dealer network and facilitate their direct stock orders from our manufacturing plants. In the event you are looking for a specific product, you will still be directed to one of our registered dealers. All pricing and payment negotiations will be handled by them and they will need to confirm that they can include the item you requested on their next order from our manufacturing plant. Please be aware that for non-stock items, there will be a lead time to bring the units into the country.

To register as a dealer please contact us directly. You will be required to place an initial minimum container order upfront, or alternatively register with one of the independent buying groups that do already purchase stock containers from our manufacturing plants.

Our representatives are only available during the standard South African business hours. All queries will be handled as soon as possible. Delays may occur in the case of advanced technical questions, where we may be required to escalate to our international head office that runs on a different time zone.
All Panasonic products purchased through our official dealer network have a warranty backed up by our national service centres. To benefit from the facilities we offer, please make sure you buy your Panasonic product only from one of our registered dealers, and that you have it serviced or repaired by our registered service network. We do reserve the right to decline the repair or service of a Panasonic product not correctly purchased for this region, as the required parts are not available to us. This right to decline a repair or service also applies to previously opened and modified products by a non-registered service centre.

Our warranty terms and conditions for consumer products may be downloaded by clicking here